Privacy Policy

Effective Date: January 21, 2025

At Northwoods Veterans Homestead (NVH), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

Information We Collect

We may collect the following types of personal information when you visit our website, fill out forms, or make donations:

Personal Identification Information: This may include your name, email address, mailing address, phone number, and payment information (such as credit card details) when you use our donation services.
Non-Personal Information: This includes data such as your IP address, browser type, operating system, and general usage data gathered through cookies and tracking technologies.

How We Use Your Information

We use your information to:

Provide you with the services you request, including processing donations.
Improve the content and functionality of our website.
Respond to inquiries submitted via our contact form.
Communicate important updates about our organization, events, and news.
Analyze website traffic and user interactions to improve user experience.
Send marketing communications, including news, events, and updates related to NVH.

Third-Party Services

We may use third-party services to process donations and transactions:

Aplos Non-profit and Church Software: NVH uses Aplos for processing online donations. Aplos is responsible for securely handling your donation information. Please refer to their privacy policy for details on how your data is handled.
Google Analytics: NVH uses Google Analytics to gather data about website traffic and user behavior. This information helps us improve our website. Google Analytics may use cookies to track your interactions with our site. For more information on Google Analytics’ privacy practices, please refer to Google’s Privacy Policy.
Stripe: We use Stripe to securely process payments and donations. Stripe’s Privacy Policy governs how they handle your payment data.
MailChimp: NVH uses MailChimp to manage opt-in email subscriptions and send marketing emails to subscribers. By subscribing to our email list, you consent to receiving communications about our organization, events, and news. You can change your email preferences or unsubscribe at any time through MailChimp’s platform. For more information, please refer to MailChimp’s Privacy Policy.

Cookies

Our website uses cookies to enhance your experience, including for tracking website usage and preferences. You can control cookie settings through your browser settings. If you disable cookies, some features of the website may not function properly.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or changing your preferences through MailChimp.

If you have any questions or concerns about how we handle your personal information, please contact us using the contact details below.

Updates to This Privacy Policy

NVH may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

Email: [email protected]
Phone: 715-367-5853
Mailing Address: PO Box 1221, Rhinelander, WI 54501